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Verified
5/5

2019-12-10

Nice jacket!

"Sales person was knowledgeable and helpful."

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Verified
1/5

2019-12-04

Sold wrong item twice

"The sales rep told me to purchase a sleeve for my shifter but it was the wrong size. I went back exchange it again suggested the wrong size.
"

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Verified
5/5

2019-11-19

Knowledge staff

"Staff was friendly and knew what I needed. "

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Verified
4/5

2019-10-04

Great service

"Sales associate stuck with me until i got exactly what i wanted."

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Verified
5/5

2019-09-22

Excellent customer service

"The personnel at the store was excellent, very patient with me as I was very indecisive from what helmet to pick. They also have flexibility to acquire you purchase. A+++ "

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5/5

2019-09-21

Excellent first experience!!!

"I was referred to the Killeen location and was fortunate enough to meet Don, he was really quite wonderful. He answered my questions about tie downs, Canyon Dancers, helmet cleaner, he helped me try on jackets and gloves. He knew about track days, and all kinds of great stuff. He knew about special ordering other sizes so I got exactly what I wanted, he was aware of the military discount. He was familiar with brands, products, sizing, special ordering, even returns and how my credits would be handled on my card.

I had a wonderful first experience at the Killeen Cycle Gear store, and I want to thank Don, and the other sales associate for a lovely experience. I’ll definitely be back for my bike needs for my new Yamaha Raven 2020 R1. Many thanks. Mrs. Duff Fort Hood, Texas
"

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Verified
5/5

2019-09-20

Best parts place in Killeen texas

"Very professional and everyone working knew what they where talking about "

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Verified
5/5

2019-08-10

Review

"Great experience. The gentleman was very knowledgeable and answered all my questions."

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Verified
5/5

2019-07-24

Always friendly and helpful.

"Prices aren't bad- selection here isn't great but online is better. Nice to be able to try on before buying tho, unlike online shopping. Good company"


Verified
5/5

2019-07-22

Excellent and helpful staff

"Excellent and helpful staff"


Verified
1/5

2019-07-21

2 trips

"Had two tires new brought in and the first time was my mistake for the rear tire so I went back 25 miles to wait for correct tire to be received and then taking my rear wheel and tire for the second visit in the process of mounting new tire the direction was going the wrong way unnoticed! I took 25 miles to mount on motorcycle!! I then called and returned later that day for the correct mounting and no balance, I identified the old weight and was told that it’s okay for the rear! "


Verified
5/5

2019-07-17

That Service is Great

"Great service from Travis. Very knowledgeable and professional. He had the right answers to all my questions. He Deserves to be a Store Manager. "

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Verified
5/5

2019-06-27

The best

"I love this place that staff is great the prices are reasonable. "


Verified
1/5

2019-06-26

Gouged and scratching my rim

"Went back the next day and was told the manager wasn't there and I could have no help and I had to leave the state not happy"

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Verified
5/5

2019-06-23

"Great experience. Associate was patient and very helpful."

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